Cancellation and No Show Policy

At Austin Yoga Lounge, we cherish our intimate, supportive community and are committed to providing a space where everyone feels valued. To help you stay consistent in your practice, you can easily manage your class signups through the Punchpass app—download instructions can be found here.

Our Cancellation Policy: Designed for Fairness & Flexibility

We understand that life (and pregnancy) can be unpredictable. Our cancellation policy ensures fairness for all while supporting the smooth operation of our small, community-focused studio.

Class Cancellations

If you need to cancel a class, we kindly ask for at least 12 hours' notice so others have the opportunity to attend.

  • Cancellations can be made via your confirmation email, the My Reservations section of your account, or by contacting the studio.

  • For Class Pack Holders: Late cancellations (within 12 hours of class time) will result in the forfeiture of a class credit.

  • For Unlimited Monthly Members: Enjoy the benefit of waived late cancellation fees, giving you greater flexibility in your schedule.

No-Shows

  • If you do not cancel within the 12-hour window and miss class, Class Pack Holders will forfeit a class credit.

  • Unlimited Monthly Members will be charged a $25 no-show fee to encourage accountability while still maintaining flexibility.

Workshop & Event Cancellations

All workshops and events are non-refundable and non-transferable, and no credit is given for no-shows. This ensures fairness for our instructors and fellow students.

Refund Policy

Class Packages

  • All class packages are non-refundable and non-transferable.

  • Expired classes may be reactivated with the purchase of a new class pack.

  • If you give birth before your class pack expires, you will have six months from your baby’s birth date to use any remaining classes.

Monthly Memberships

  • Monthly memberships are non-refundable.

  • To cancel your membership, written notice is required at least 30 days before your next billing cycle.

  • If you request cancellation within 30 days of your next billing date, your membership will remain active for one additional billing cycle before cancellation takes effect.

Workshop & Events

All workshops and events are non-refundable and non-transferable; no credit is given for no-shows. This ensures fairness for our instructors and fellow students.

At Austin Yoga Lounge, your support sustains a locally owned, community-driven studio where every student matters. Our policies ensure fairness and flexibility while allowing us to maintain high-quality classes and a supportive environment. By honoring these guidelines, you help us continue offering personalized instruction and an intimate space for connection and growth. Thank you for being part of our community!